Pulse insights

The Insights tab turns pulse answers into charts. Use it to check participation, compare answers, and follow changes from run to run. Insights appear after the first run is sent. Test runs are not included. They include only responses you are allowed to see. See Response sharing.

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Choose a view

• By run: Results for one run. Use Choose a run to pick the date.
• Over time: Results across all runs, shown as trends. This view is available once the pulse has more than one run.

Use Search questions to find a question quickly.

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Check participation

In By run, two cards appear at the top:

• Response count: How many people responded, out of everyone the run was sent to.
• Response rate: The percentage who responded.

Each card shows the change from the previous run. Select a card to see who responded. In Over time, a Responses chart shows the response count for each run.

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Read results by question type

Text questions show “Text insights are coming soon”. To read text answers, select the response count, or open the Responses tab. A question added or removed between runs shows Not asked in this run for runs that didn’t include it.

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Chart types

Use the chart controls on a question to switch views. Available charts depend on the question type:

• Bar list: Counts beside each answer label.
• Distribution bar: The share of answers in each category.
• Column chart: Counts across rating or scale values.
• Graph: The shape of the distribution.
• Heatmap: Counts for each option in a grid. Available for Single Select and Multi-Select questions.

Changing the chart changes only the display.

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Open the answers behind a chart

Select a bar, a count, or a value to open the answers behind it. The panel shows each answer with the person’s name. On anonymous pulses, answers show as Anonymous.

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Filter and compare groups

Filter results by Job title, Groups, or Reports under, or use Compare to show groups side by side. See Filter and compare results.

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FAQs