Questions and question types

Each pulse has a list of questions. You choose a type for each question. The type controls how people answer and how Windmill shows the results in Insights.

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Question types

Select the Add question button, then select a type. eNPS (employee Net Promoter Score) results group answers as detractors (0 to 6), passives (7 to 8), and promoters (9 to 10).

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Custom rating values

By default, Rating points are numbered 1, 2, 3, and so on in order. If custom rating values are available in your workspace, you can give each point a specific whole number instead—for example 80, 90, and 100 for a three-point scale. In the Rating question’s answer settings, edit the number next to each point’s label. Each value can be up to four digits, and points are ordered by their value from lowest to highest. Insights use the value you set.

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Question fields

Each question has these fields:

• Question: The question label. It can have up to 150 characters. Every question needs a label.
• Description: Optional detail about the question, up to 500 characters. Select Add description to add it.
• Help text: Optional text that respondents see when they hover over the info icon, up to 300 characters. Select Add help text to add it.
• Answer choices: Single Select and Multi-Select option labels can have up to 100 characters.
• Required: Turn this on if people must answer the question before they submit. It is off by default.

When people respond in a chat with Windy, Windy submits the response after they answer all required questions. See Respond to a pulse.

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Organize questions

• Reorder: Select Reorder to move questions up or down. Select Exit reorder mode when you finish.
• Duplicate: Select Duplicate question on a question card to copy it.
• Delete: Select Delete question on a question card to remove it.
• Change type: Select the type label on a question card and select a different type.

Select Preview to see the survey as respondents will see it.

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Edit questions later

After you create the pulse, open its Questions tab and select Edit. Select Save changes when you finish. After launch, your changes apply to the next run. See Edit a live pulse.

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Legacy pulses

Pulses created before question types were available show a Legacy pulse message on the Questions tab. These pulses use topics instead of questions. Select Edit to create a question set from the topics. When you save, the pulse uses the new questions.