Documentation Index
Fetch the complete documentation index at: https://help.gowindmill.com/llms.txt
Use this file to discover all available pages before exploring further.
Reminders and nudges
Windy automatically reminds participants who haven’t responded to a Pulse, helping you get better response rates without manual follow-up.Automatic reminders
Participants who haven’t responded can receive up to two automatic reminders — but only if the Pulse has a deadline set. No deadline means no automatic reminders.First reminder
Sent 2 days after the participant receives the Pulse. Windy sends a gentle nudge like:“Jim, Pam would love your input on this. Please leave your thoughts when you get a chance.”
This reminder only sends if the deadline is more than 2 days out. A short Pulse (like a 3-hour or 1-day deadline) skips the first reminder entirely and only sends the deadline reminder.
Deadline reminder
Sent within 12 hours of the deadline. Windy lets them know time is running out:“Jim, this chat expires in 3 hours. Would love to get your thoughts when you have a second.”For short Pulses, this may be the only reminder participants receive.
Manual nudges
You can also manually nudge non-responders at any time. When Windy notifies you about response progress, you can choose to nudge all non-responders or select specific people.To prevent notification fatigue, Windy waits at least 15 minutes between nudges to the same person.