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Benefits of Connecting Jira to Windmill

Connecting Jira to Windmill ensures engineering work is accurately reflected in 1:1s and performance reviews — without engineers needing to write self-promotional summaries or dig through old tickets.
  • Captures real progress, ownership, and work patterns automatically
  • Reduces review prep time for engineers and managers
  • Highlights meaningful contributions beyond lines of code (debugging, triage, architecture, support)
  • Brings visibility to collaboration, problem-solving, and delivery reliability
  • Makes performance reviews more fair, objective, and grounded in actual work
Windmill turns ongoing Jira activity into structured performance and coaching context.

Connected Data

When Jira is connected, Windmill securely reads work activity metadata, not code:
Data TypeHow Windmill Uses It
Issues created, owned, or completedShows ownership, execution, and delivery follow-through
Status changes (e.g., To Do → In Progress → Done)Highlights workflow efficiency and predictability
Sprint membership + velocity signalsHelps contextualize workload and throughput over time
Comments, collaboration, and handoffsSurfaces teamwork, communication, and problem-solving patterns
Story points, tags, and issue typesHelps differentiate project work vs. bugs vs. support load
Windmill does not ingest full ticket bodies unless explicitly enabled — only the context needed for performance insight.

Permissions

Windmill requests read-only, scoped access to selected projects via Jira’s API.
PermissionPurpose
Read issues + status metadataTo reflect progress and ownership in performance discussions
Read comments + collaboration metadataTo show teamwork and communication patterns
Read project + sprint associationTo understand workload and project context
No write accessWindmill never modifies issues, comments, or workflow states
Scoped access only to selected teams/projectsYou choose exactly what is included in sync
Windmill follows least-privilege access and only ingests metadata relevant to coaching and performance — not sensitive or unnecessary detail.

FAQs

Does Windmill change or update Jira tickets?
No. The integration is strictly read-only.
Do we need to sync our entire Jira workspace?
No. You choose which projects or teams to sync. You can update or revoke access at any time.
Does Windmill store ticket content?
By default, no — Windmill stores metadata and summaries, not full ticket descriptions. Full content can be enabled only if explicitly approved.
How often does Windmill sync Jira data?
Continuously. Changes appear in Windmill shortly after they happen in Jira.
Is the integration secure?
Yes. Windmill uses encrypted data transfer, secure storage, scoped OAuth access, and meets SOC 2 compliance standards.
What happens if an engineer leaves or changes teams?
Their historical contributions remain available for context, but Windmill stops associating new activity once they are deactivated.

Username mapping

Jira uses specific usernames that don’t always map to employee email addresses. If you see Jira activities that aren’t associated with a team member or are associated with the wrong team member, Windmill Admins can fix this. To update username mapping:
  1. Go to Settings in Windmill
  2. Select the Integrations tab
  3. Select Jira
  4. Select the Mapping tab to see all usernames and their current mappings
  5. Click Update mapping to edit assignments