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Tell your team how Feedback works before Windy sends the first prompt. Set clear expectations about the types of feedback, how Windy contacts people, and who can see a response. For complete product guidance, see the Feedback overview.

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Explain the Feedback types

Use these terms in your team communication:
  • Proactive feedback: A member starts a conversation with Windy to give feedback about a colleague.
  • Requested feedback: A member asks Windy to request feedback about themselves. A manager can also request feedback about a person in their reporting line. Fulfillment is best effort.
  • Windy prompted feedback: Windy asks selected employees for feedback based on recent collaboration signals. An Admin or HR Admin must enable this outreach in Settings > Feedback.

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Set expectations

Tell your team the following information:
  • Windy sends Feedback prompts as direct messages in Slack.
  • A team member must reply in the thread under Windy’s message.
  • Windy prompted feedback uses recent collaboration signals. A prompt does not always arrive immediately after the work.
  • In the standard Feedback setup, the response is visible to the person who gave it and to the direct manager of the person it is about.
  • A requested feedback submission is not guaranteed.
  • Windy needs explicit consent before positive feedback can become a public Shoutout.
Windy asks a team member for feedback in Slack

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Explain Shoutouts

Shoutouts let team members recognize positive work in a public Slack channel. A member can create a Shoutout with a Slack shortcut or the /shoutout command. Windy can also offer to convert positive feedback to a Shoutout. Windy shares the feedback only after the author gives explicit consent. A public Shoutout created from positive feedback See Shoutouts for setup and use instructions.

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Share support information

Tell team members to contact your Windmill admin if they have a question. They can also contact Windmill at support@gowindmill.com.