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Tell your team how Feedback works before they start to use it. Set clear expectations about the types of feedback, how to give feedback with Windy, and who can see a response. For complete product guidance, see the Feedback overview.

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Explain the Feedback types

Use these terms in your team communication:
  • Proactive feedback: A member gives feedback about a colleague through Windy or the enabled Feedback page.
  • Requested feedback: A member requests feedback about themselves. A manager can also request feedback about a person in their reporting line. Requests are scheduled when the Feedback page is enabled. A completed response is not guaranteed.

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Set expectations

Tell your team the following information:
  • Members can give feedback with Windy in Slack or in the Windmill Dashboard. When Feedback is enabled, they can also use Leave feedback on that page.
  • Company settings control the allowed audiences. Members can select an allowed audience when they give feedback through the enabled Feedback experience.
  • Members can find requests that need a response under Feedback > To-dos or on Home. They can respond or decline.
  • A completed response is not guaranteed.
  • Windy needs confirmation before creating a public Shoutout. A Shoutout makes linked feedback public, regardless of the earlier audience selection.
Before you introduce Feedback, check the company Feedback settings. Explain the visibility rules, including author and admin access.

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Explain Shoutouts

Shoutouts let team members recognize positive work in a public Slack channel. A member can create a Shoutout with a Slack shortcut or the /shoutout command. Windy can also offer to convert positive feedback to a Shoutout. Windy shares the feedback only after the author gives explicit consent. A public Shoutout created from positive feedback See Shoutouts for setup and use instructions.

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Share support information

Tell team members to contact your Windmill admin if they have a question. They can also contact Windmill at support@gowindmill.com.