> ## Documentation Index
> Fetch the complete documentation index at: https://help.gowindmill.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Sending Invites with Automatic Provisioning

> Turn on onboarding notifications so members provisioned through SCIM or Rippling automatically receive an onboarding email, a Slack welcome message from Windy, or both.

By default, members provisioned through [SCIM](/security/sso-and-scim) or [Rippling](/integrations/rippling) are created without a notification. You share access details with them through your own channels.

Turn on **onboarding notifications** to notify these members automatically. Windmill sends an onboarding email, a Slack welcome message from Windy, or both around 15 minutes after a member is provisioned.

<Frame caption="The Onboarding notifications card in Settings > Security.">
  <img src="https://mintcdn.com/windmill/iCL2ZxT-5PQfPG0g/images/sso/onboarding-notifications.png?fit=max&auto=format&n=iCL2ZxT-5PQfPG0g&q=85&s=f8e5b77613a0e9730534e8e0439f96bf" alt="Onboarding notifications settings with the toggle on and the Email delivery channel selected" width="1746" height="578" data-path="images/sso/onboarding-notifications.png" />
</Frame>

## Turn on onboarding notifications

Admins, HR Admins, and Integration Managers can change this setting. The controls are available when SCIM or Rippling is used for member provisioning.

<Steps>
  <Step title="Go to Settings > Security">
    Open [Security](https://app.gowindmill.com/COMPANY/config/security) and find the **Onboarding notifications** card.
  </Step>

  <Step title="Turn on automatic notifications">
    Turn on the **Automatically notify provisioned members** toggle. The label shows SCIM or Rippling based on your provisioning source. Both delivery channels turn on.
  </Step>

  <Step title="Choose delivery channels">
    Keep both channels, or clear the one you do not want. Clearing both channels turns onboarding notifications off.
  </Step>
</Steps>

## Delivery channels

* **Email:** Sends an onboarding email to the member's work email. When SSO is active, the email contains a **Login** button that opens your SSO sign-in page. Without SSO, the email contains a link to accept the invitation.
* **Slack:** Sends a welcome message from Windy in a Slack direct message. Slack delivery requires a connected Slack workspace and a matched Slack account for the member.

## When notifications are sent

Windmill sends a notification when a member gains access through provisioning:

* **New members:** Members provisioned for the first time receive a notification.
* **Reactivated members:** Members who lost access and are provisioned again receive a new notification.

Windmill waits around 15 minutes after provisioning before it sends the notification. If the member loses access inside this window—for example, after a quick correction in your identity provider—Windmill does not send the notification.

To prevent duplicate outreach, Windmill sends no more than one invite notification to a member in a 24-hour period. Manual invite sends and automatic notifications share this limit.

<Note>
  Turning on onboarding notifications does not notify members who were provisioned earlier. To notify an existing member, use **Resend Member Invite** on the [Members](https://app.gowindmill.com/COMPANY/config/members) page. See [Inviting Members](/org-chart/inviting-team-members).
</Note>

## FAQs

<AccordionGroup>
  <Accordion title="Why did a provisioned member not receive a notification?">
    Check these conditions:

    * Onboarding notifications were on before the member was provisioned.
    * The member still has access. Members who lose access before the notification is sent are skipped.
    * For Slack, the Slack integration is connected and Windmill matched the member's Slack account.
    * The member did not receive another invite notification in the last 24 hours.
    * For Rippling, provisioning itself can take up to a day after you assign access.
  </Accordion>

  <Accordion title="Does a member get notified again on every SCIM or Rippling update?">
    No. Windmill notifies a member only when they gain access—on first provisioning or on reactivation after access was removed. Profile updates from your identity provider do not trigger notifications.
  </Accordion>

  <Accordion title="Does this apply to members created through SSO sign-in?">
    No. Onboarding notifications apply to members provisioned through SCIM or Rippling. A member created by a first SSO sign-in has already signed in, so Windmill does not send a notification.
  </Accordion>
</AccordionGroup>