> ## Documentation Index
> Fetch the complete documentation index at: https://help.gowindmill.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Using the Windmill Platform

> Navigate the Windmill platform — adjust settings, manage integrations, view stats, and understand how data syncs between Slack, your HRIS, and connected tools.

## Accessing the Platform

Log in to Windmill at [app.gowindmill.com/auth](https://app.gowindmill.com/auth).

You can authenticate using:

* Google
* Microsoft
* Rippling (if your admin has set up the connection)
* SAML SSO (if your admin has configured an identity provider — see [SSO and SCIM](/security/sso-and-scim))

<Tip>
  Use the same authentication method across your entire organization for the best experience.
</Tip>

## Platform preferences

### Dark mode

You can use Windmill in dark mode if you prefer. Just hit the toggle on the bottom left-hand side of the nav.

### Time zone

Windmill uses your time zone for things like meeting times, 1:1s, reminders, and notifications.

To update it, open your account menu in the bottom left-hand side of the nav and select **Timezone**. You can use:

* **Browser** — Uses the time zone from your browser. This is the default.
* **Synced from Slack** — Uses the time zone from your Slack profile, if Slack is connected.
* **Manual** — Lets you choose a fixed time zone for Windmill.

Click **Save** when you're done.

### How often data updates

Windmill is always updating in the background to give you a real-time view of team performance. Different systems sync data on different schedules:

**Real-time:**

* Responses to Windy in Slack
* New feedback submissions

**Hourly:**

* Meeting transcripts
* Most productivity tool activity (GitHub, Jira, Linear, etc.)

**Daily:**

* HRIS data (org chart, employee roster)
* Some CRM activity

Responses to Windy should populate in the platform within an hour after they're sent.

For more details about specific integrations and sync timing, see our [Connected Data](/data/connected-data) guide.

## Settings

Access platform settings by clicking **Settings** in the navigation. From here, Admins can:

* Manage integrations to your business tools
* View and edit your org chart

Some settings are limited by access level. Admins and HR Admins can edit the org chart, and Integration Managers can manage integrations alongside them. For more about access levels, see [Permissions and Access](/permissions-and-access).

## Getting help

### Email support

Reach out to [support@gowindmill.com](mailto:support@gowindmill.com) for any questions or issues.

### Ask Windy

Windy has full access to our help desk and can answer any of your questions.

### Help center

Browse this help center for guides, tutorials, and answers to common questions.

<Info>
  Our support SLA is under 24 hours, but we typically respond in under 10 minutes.
</Info>

## FAQs

<AccordionGroup>
  <Accordion title="Is there a task list where managers can see all pending 1:1s, performance reviews, and other to-dos?">
    Yes. When you log in to Windmill, the homepage surfaces a task list of upcoming and pending items for you, including:

    * Upcoming 1:1s with direct reports
    * Pending performance review tasks (self reviews, manager reviews, peer reviews, upward reviews, and calibrations)
    * Other outstanding to-dos surfaced by Windy

    Each item links directly to the relevant 1:1 or review so you can complete it without hunting through the platform. You can also ask Windy in Slack for a personalized list of pending performance review todos — see [Talking to Windy](/windy/talking-to-windy).
  </Accordion>

  <Accordion title="Can I export data from Windmill?">
    Yes, you can export reports and data from Windmill. Reach out to your Windmill team or [support@gowindmill.com](mailto:support@gowindmill.com) for assistance with data exports.
  </Accordion>

  <Accordion title="Can I customize what appears on Windmill?">
    Currently, dashboard layouts are standardized. If you have specific customization needs, reach out to [support@gowindmill.com](mailto:support@gowindmill.com) to discuss options.
  </Accordion>

  <Accordion title="What browsers are supported?">
    The Windmill platform works best on modern browsers:

    * Chrome (recommended)
    * Firefox
    * Safari
    * Edge

    We recommend using the latest version of your browser for the best experience.
  </Accordion>

  <Accordion title="Can I use the platform on mobile?">
    The Windmill Dashboard is optimized for desktop use. For mobile access, interact with Windy through Slack—most Windmill functionality is available via Windy conversations.
  </Accordion>

  <Accordion title="How do I delete my account?">
    To delete your Windmill account or remove your organization's data, reach out to [support@gowindmill.com](mailto:support@gowindmill.com). We'll process your request and confirm when it's complete.
  </Accordion>
</AccordionGroup>